At Creative Xpressions, we stand behind the quality of our products.

It has come to our attention that, in a few instances, books have had problems with pages coming lose due to a flaw in the binding. In every case, this has occurred within the first few days of use.

We have notified the printer of this problem and have taken the following steps:

If you experience any such trouble with your copy of Shattered Lives, we will promptly replace the book.

For purposes of inventory control, this will require that you remove the
cover of the book and mail it in with your request, as a proof of purchase.

To get a replacement book, call this toll free number for instructions:


They will tell you how to proceed.

We apologize for any inconvenience this may have caused you.

Sincerely, Creative Xpressions